📢 Games Gravity WLL – Refund & Return Policy

At Games Gravity WLL, we strive to provide our customers with the best gaming products and services. If you are not fully satisfied with your purchase, please review our return policy below.

🛍️ Return Eligibility:

Timeframe: Returns are accepted within 7 days from the date of purchase.
Condition: The item must be unused, unopened, and in its original packaging with all accessories and manuals.
Defective Products: If the item is faulty or damaged upon arrival, a replacement or store credit will be issued after inspection.
Wrong Product Received: If you receive an incorrect item, notify us within 24 hours for an exchange.

🚫 Non-Returnable Items:

❌ Opened or used products (unless defective).
❌ Digital codes, software, and downloadable content.
❌ Clearance or promotional items.
❌ Products with missing accessories or damaged packaging.

🔄 Exchange & Refund Process:

1️⃣ Contact us via WhatsApp +973 3538 3410 or visit our store with the purchase receipt.
2️⃣ Our team will inspect the product and confirm eligibility.
3️⃣ Approved returns will be exchanged or refunded as store credit (cash refunds are not provided).

📍 Note: Customers are responsible for return shipping costs unless the item is defective or incorrectly shipped.

We appreciate your understanding and support. Happy Gaming! 🎮🔥

Need help?

Contact us at info@gamesgravity.net or +973 3538 3410 for questions related to refunds and returns.